Our wonderful customers are the reason we are in business. Here are some of the great things they have said about us. We will do everything we can to make sure you’re a satisfied customer, too!
What an excellent experience it has been working with USDS on our basement renovation! Not a day went by without us being asked if we had questions or concerns. Ken’s team took care to clean up each day and remove any items that could cause trouble for our toddler.
If you want a quality job completed on schedule, look no further than Upstairs Downstairs Remodeling! Owner Ken Kowalski is organized, professional and easy to work with. He clearly takes pride in what he does, and for good reason – his work is excellent! He arrives when he says he will, finishes on time or ahead of schedule, and leaves a happy customer when he departs.
Ken and his team were very professional and made sure they understood how we wanted our new kitchen to function and look. We really appreciated how conscientious they were about every aspect of the renovation and plan to complete additional remodeling projects with their help.
Thank you for being so patient with our bathroom changes, and remaining flexible with those millions of tiny decisions that go into making a room perfect and functional. Your lighting and electrical suggestions worked out well too. It was a pleasure having you in our home!
What an excellent experience it has been working with USDS on our basement renovation! The job was done earlier than planned and completely on budget. Ken brought unmatched enthusiasm, creativity and professionalism to the project, worked within our vision, provided ideas along the way, and handled each step of the project personally and comprehensively. Not a day went by without us being asked if we had any questions or concerns, and Ken was available on and off the job site – even on weekends. They took care each day to clean up after their work and remove any dangerous items that could cause trouble for our toddler. We now have twice the house we had only few weeks ago, and look forward to each new guest that comes through so we can show them all the little details that made this project so special.
You have been very respectful of our home and our needs, and done an exception job completing our basement according to schedule. I felt very much at ease not being home while you were working – much appreciated, since we were reluctant to start another major undertaking after just coming through a bad building experience. I also appreciate that you coordinated the other contractors involved.
In my 28 years of having many workers to my homes, I have never experienced such professionalism.
Thank you for:
TAKING TIME TO HELP ME WITH IDEAS, ADDING YOUR OWN SUGGESTIONS, AND STAYING WITHIN MY BUDGET AND THE CONTRACTED TIMEFRAME
YOUR DAILY UPDATES ON WHAT WOULD BE DON
YOUR WILLINGNESS TO MAKE CHANGES MID-STREAM
THE SUPERIOR SKILL, WORKMANSHIP AND PLEASANT ATTITUDE OF YOUR TEAM.
The biggest of thank you’s!